If items have been sent incorrectly, please can you contact our customer service team on eitherĠ3 or email at We will then advise on the next step to take and endeavour for the correct item to be dispatched the same day you notify us.įor items that have been received faulty/ developed a fault, in the first instance, please can you contact our customer service team on either 03 or email We will then advise the next steps you need to take. Please call us on 03 to discuss this further. We regret to advise that some special order items including some cut bullion will not be accepted for return. If you are cancelling because of a problem with the goods, please notify us of the problem at the time of cancellation by calling us on 03. Such notice may be given by mail, fax or email (all contact details can be found at the bottom of this page). You may cancel stocked orders by giving us notice of cancellation within 30 days of the date of ordering, for manufactured orders please contact us. Please contact our Sales office on 03 if you require an exchange, alternatively you can click here to e-mail our Sales office. If you request an exchange, as the item was received faulty, then this is normally processed within one working week. If you pay for your orders using a credit or debit card, then we will contact you for payment. A new order will then be raised for the new product. If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. If you request a refund, this will be normally processed within one working week. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method. If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. We will only refund return postage for goods not required if returned in less than 30 days. Goods accepted for return will be credited at the price on the date of invoice. For special order items, such as bespoke cut bullion, please see below. Returned goods will be credited if returned in their original condition, and with a completed Returns Form. Goods up to 10kg and £101 - £500 in value (PDF) Goods up to 3kg and under £100 in value (PDF) Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ. What we recommend you to do initially when receiving your goods is to check them carefully before using them. Go for good quality at a bargain price with the Unilite 300ml lighter gas.At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. Especially with torch lighters (gas burners) or luxury lighters such as a DuPont, you want to take good care of your lighter and do whatever it needs to keep it in great condition. With this 300ml gas canister from Unilite, you can fill your lighter dozens of times, and you can be sure that you are using good quality gas. The use of poor-quality lighter gas is often the cause of a poorly or non-functioning lighter. Note: It is often not wise to economize on lighter gas, because the impurities in cheap butane gas can clog the interior of the lighter. This keeps all lighters in top condition. Thanks to the good quality of this lighter gas, you are assured of a pure flame without smoke development or soot formation. Unilite is one of the most well-known and popular brands of lighter fuel. Hiermee houd je alle aanstekers in topconditie. Dankzij de goede kwaliteit van dit aansteker gas, ben je verzekerd van een pure vlam zonder rookontwikkeling of roetvorming. Geschikt voor het hervullen van aanstekers. Unilite is een van de meest bekende en populaire merken van aanstekerbrandstof. This butane contains very little impurities which makes it a great choice at a great price. 'Unilite' Butane Lighter Gas 300ml is perfect for filling lighters or performing (cannabis-) extractions (BHO).
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